How does the warranty policy work?
Any Lazer helmet determined by Lazer Sport to be non-conformance in workmanship or materials within one year from the date of original purchase will be replaced or repaired, at the discretion of Lazer Sport, free of charge.
Please contact us to evaluate your warranty request. Once approved, fill out our warranty form here. If you have questions regarding the warranty coverage of your helmet, call us at 1-800-460-3070, or refer to your helmet owner's manual.
Extend your Lazer helmet warranty to 2 years by registering your purchase here!
How long does the warranty process take?
We try to process and ship warranties within 3-4 business days of receipt. However, repairs can take several weeks and the correct inventory is not always immediately available. If you would like to check the status of an item that you sent in for warranty service, please email us at firstname.lastname@example.org. In your email, please include your name, street address, a description of the item, and the tracking number for your shipment.