Not sure about fit? We offer free Returns or Exchanges


    For any reason, if you are not satisfied with your Lazer helmet within 60 days from the original date of purchase it may be returned for a refund. A credit will be issued to the original credit card for the item(s) amount, less shipping and handling.

    To start a return, please select the link below:


  • We will provide a free shipping label with your return/exchange.
  • Return authorization is not necessary, and we do not issue RA#s for consumer returns.
  • We can only accept refunds for purchases made through
  • Please enclose with the return the documents provided during the return process flow at
  • If you need a different color or size, please follow the directions for exchange within the 60 day exchange period at
  • Please note that it will take most banks 3-6 business days for the credit to be reflected in your available balance after you receive your email return confirmation. The refund will show as SHIMANO/PEARL IZUMI
  • RETURNING AN EXCHANGED ITEM: While our automated system only allows an item to be returned or exchanged one time, we are happy to help set up a return for this item. Please email with "EXCHANGE RETURN" and our customer support team will be happy to assist.

    If you have any questions regarding your return :

    • E-mail us at
    • Call us directly at 1-800-460-3070 Monday-Friday between 8:30am - 5:00pm EST